Edmonds Library offers improved computing, printing services

By Brian Soergel | Aug 01, 2019

The Edmonds Library has successfully completed a major update to its public computing, printing and copying services.

Customers can still visit any library to use a Sno-Isle Libraries computer or laptop. They can still print and make copies of documents.

“Customers have remarked how happy they are to include color printing and photocopying as part of the weekly allotted printing amount,” said Edmonds Library managing librarian Richard Suico.

“One of our core values in libraries is the idea of access or finding ways to reduce barriers so customers have equitable access to our services. We were running into a common problem when kids were unable to print their homework assignments in color because they didn’t have cash without a parent around.

“That financial barrier has been eliminated. I had to recently reassure a brother and sister, whom I helped, that the color print picture of their dog for their summer camp project was free.”

Sno-Isle Libraries customers who want to use a library computer can access any open computer and log in using MyPC. Those without a library card can request a day pass.

Once logged in, customers will get a minimum of two hours of use, instead of the old two-hour limit. If no one else is waiting, the customer will get a screen prompt to extend the session by 20 minutes, up to a maximum of 12 hours.

If a wait list forms, the logged-in customer will receive several notifications that the session will end before the computer automatically logs off to allow a new user.

Want to print, copy or scan? New combination scanner-printers at every community library now allow customers to print wirelessly from their own laptop, tablet or smartphone. They can also use the printer’s scan feature and save images to a USB drive.

For all those times a customer’s own printer is out of ink or paper, or both, the new PaperCut remote printing portal lets any Sno-Isle Libraries customer print anytime from

Sno-Isle Libraries customers have available the equivalent of $7 per week on their account for printing and copying. Letter- and legal-size prints or copies cost 10 cents per page for black and white, 50 cents per page for color.

Prices for ledger-size paper are 20 cents for black and white, $1 for color. A summary window shows account balance history.

Scans saved as files are free.

If the cost of the requested printing or copying exceeds the weekly account amount, the customer will be prompted to pay at the printer with cash or a credit or debit card. Customers using cash will get exact change. The weekly printing allowance cannot be converted to cash and unused amounts do not carry over from week to week.

 

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