Letter | Tell us what you really think of the new post office

Oct 05, 2016

Congratulations to the new Edmonds Post Office. If your goal was to make it inconvenient and unpleasant for your customers, you've succeeded!

We've given up a nicely located, roomy post office with a double-door entrance and exit for an oddly located, cramped one-door entry at the end of down-ramp of sharp turns only to enter into another cramped space called the “lobby.”

I frequently drop off ready-to-go packages with postage already on. Before, it was a simple matter to just leave it on the counter and walk out – something that just took 10 seconds.

Oh, but wait. That's MUCH TOO convenient for the customer. We can't have that.

Now I have to go to a closed inside door, ring a bell, and wait for someone to walk across the half-acre back room to take my package. Then wait some more, because sometimes there isn't anyone there at all.

They're outside doing something more important, apparently. Of course, there's no way to know there's no one there because, did I mention that I'm standing in front of a closed door?

I shudder to think what the holiday times will be like – I've already encountered lines past the door because ... the amazing NEW miniscule lobby can't handle more than five people in there.

Is this a joke?

Now add to this the incredibly stupid decision to do away with the drive-up mailbox. Huh? That must have been too convenient, too. Then we're told it's no problem – just drive miles and miles to some other post office. Again, huh?

Isn't this the state that wrings its hands over excess car emissions contributing to global warming? I guess it's not an emergency after all.

So I see now, at least, there's a new drive-up box by the library. However, the latest pickup is 2 p.m., so the convenience of having ‘til end of day to get an important piece of mail in is gone.

Oh, and I forgot to mention the horrible parking. There used to be plenty, but now there's hardly a space to be found without parking in a loading zone or in front of a hydrant. I guess parking is a luxury the Post Office doesn't think its customers need.

This is progress? For whom? Who is the overpaid incompetent that approved this whole thing, and why do they still have a job?

I can only assume the goal of the Edmonds Post Office is to keep all the employees still on the payroll but to try to cut the amount of customers in half because that's the only way all this makes sense. Pathetic.

Carla Jelder
Edmonds

 

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